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Redefining the Customer Experience in Fintech
Consumer Expectations in a Digital World

Consumers continually demand more from the experience that their products and services deliver. The standard of service that customers demand out of their banks and insurance companies is created in the world of technology, social media, and online marketplaces.

We are excited to feature Beth Johnson, the Chief Experience Officer at Citizen’s Bank, as our keynote for this event. Join us to see what the future holds, and to understand what consumers are demanding in the digital world. We will also be featuring cutting edge startups in this space that are truly redefining consumer expectations in banking. Startups will be announced soon!

10:00 - 10:05 AM: Opening Remarks
10:05 - 10:30 AM: Keynote: Beth Johnson
10:30 - 10:55 AM: Startup Presentations
10:55 - 11:00 AM: Closing Remarks

Oct 26, 2021 10:00 AM in Pacific Time (US and Canada)

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Beth Johnson
Chief Experience Officer @Citizen's Bank